Troubleshooting

Use this page when a Cocoding AI workflow does not behave as expected.

Sign-in problems​

Symptom	What to try
Password field does not appear	Submit the email again and wait a few seconds.
Invalid credentials	Confirm email and password, then try password reset if available.
Social login returns to the wrong page	Try email login and report the provider name and time.
Activation required	Complete email verification before retrying.

Generation problems​

Symptom	What to try
Generate button stays disabled	Add a non-empty prompt and check usage limits.
Project opens with empty preview	Wait for generation, then check terminal output.
Assistant result is too broad	Split the request into smaller prompts.
Wrong feature was built	Name the exact screen and desired behavior in a follow-up prompt.

Preview problems​

• Refresh preview from the toolbar.
• Switch between Code and Preview.
• Check terminal output for build errors.
• Ask the assistant to fix the specific error.
• Test again after the assistant applies changes.

Database problems​

• Confirm host, port, database, username, and password.
• Use a test PostgreSQL database first.
• Ask the assistant to create or migrate the schema.
• Refresh the database explorer after schema changes.

Billing problems​

• Confirm plan, billing interval, and selected credits.
• Check whether you already have an active subscription.
• Retry with a different payment method if the provider declines the card.